Like New
BEST CONDITIONLooks almost new with minimal or no visible signs of wear. Soles are clean and the upper is in excellent condition. The pair may only have been tried on or worn very lightly.
HELP & INFORMATION
FAQ & Condition Guide
Everything you need to know before choosing your pair.
CONDITION GUIDE
Understand our shoe conditions
All shoes are carefully inspected and described. Here's what each condition means so you know exactly what to expect.
Excellent
Very lightly used with small, barely noticeable signs of wear, such as light creasing. Soles and upper remain in great condition with no major cosmetic defects.
Very Good
Shows noticeable signs of normal wear, such as light creasing, small scuffs or minor cosmetic marks. Still in very good overall condition with no major damage.
Good
Shows clear signs of wear, such as creases, scuffs or small cosmetic defects. The pair remains fully functional and comfortable to wear.
FREQUENTLY ASKED QUESTIONS
How can we help?
Find answers to the most common questions about ordering, delivery, payment and our pre-order service.
Delivery time depends on the selected delivery method and destination. Once your order has been shipped, you will receive the available tracking information for your delivery.
We support home delivery and pickup options through FOXPOST – Packeta Group and GLS. Available options are shown during checkout.
The delivery price depends on the selected delivery method. The exact delivery cost is displayed during checkout before you place your order.
When tracking is available for your shipment, you will receive the relevant tracking information after the order has been dispatched.
You can pay by card, PayPal or cash on delivery where available. Card payments are processed through our secure online payment provider.
Online card payments are processed by Stripe and PayPal payments are completed through PayPal. The store does not directly store your card details.
Yes, cash on delivery can be selected when it is available for your chosen delivery method.
If you are looking for a specific pair that is not currently available, you can send us a pre-order request with the brand, model, size and other details. We will review your request and contact you about sourcing options.
Each pair listed as available can be purchased. Because our shoes are individual pre-owned pairs, once a pair is sold it is no longer available for another customer.
We inspect each pair and classify its condition as Like New, Excellent, Very Good or Good. Check the Condition Guide above and the photos of the individual product before ordering.
Return eligibility and instructions depend on our current returns policy. Please contact us before sending an item back so we can provide the correct return instructions.
Where a refund is approved under our returns policy, it will be processed using the applicable refund method. Processing times can vary depending on the payment provider.
Check the size shown on the product page carefully before ordering. Fit can vary between brands and models, so we recommend comparing the listed size with a pair that already fits you well.
If you need help with an order, please contact us using the contact details provided on the website and include your order number when possible.
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